Keeping Play Under Your Control

Deposit limits, loss limits, session reminders and self-exclusion sit in your account settings, with free Australian help lines listed below.

Responsible Gambling at Roostino Casino

Gambling as Entertainment and Age Checks

Gambling at Roostino is for people aged 18 and over across Australia, and there is no state-by-state variation. We check age through the date of birth given at registration and confirm it against your Australian driver’s licence, passport or Medicare card before any withdrawal. Play for entertainment, not as income. Set a budget before you deposit, decide how long you will play, and treat any loss as the cost of the evening rather than money to win back. Use only money that is not needed for rent, bills or food, and do not raise your stakes to clear the 35x wagering requirement on a bonus: the $5 maximum bet exists partly to stop that. If children use your phone or computer, keep your Roostino password private, protect the device with a PIN and use parental control software to block gambling sites for younger users.

Signs That Play Is Becoming a Problem

Problem gambling rarely starts with one big loss. It builds through small changes in habit, and the earlier you spot them the easier they are to reverse. Warning signs include spending more than you planned, borrowing to gamble, chasing losses with larger bets, hiding play from family, neglecting work or study, feeling irritable when you stop, and returning to the cashier after you promised yourself a break. If you notice two or more of these, take a break from the site and use one of the tools below.

Tools You Can Switch On Yourself

Roostino provides deposit limits, loss limits, session time reminders and a self-exclusion tool, all reachable from your account settings. A limit that tightens your play, such as a lower deposit cap, applies immediately. A limit that loosens it takes effect only after a cooling-off period, so a bad moment cannot undo a sensible decision. Self-exclusion closes the account for the period you select, and we stop marketing email to it. To use any tool with help, write to [email protected] or open live chat.

ToolWhat it doesWhen a change applies
Deposit limitCaps the amount you can deposit in a set periodLower limit at once, higher limit after cooling-off
Loss limitStops play once net losses reach your figureLower limit at once, higher limit after cooling-off
Session time reminderShows how long you have been playingChanges at once
Self-exclusionCloses the account for the chosen periodCannot be shortened; reopening is handled by support after the period ends

Where to Get Free Support

Free and confidential help is available across Australia. Gambling Help Online is open around the clock on 1800 858 858. Lifeline offers 24-hour crisis support on 13 11 14. BetStop is the National Self-Exclusion Register run by the Australian Government, and it applies to licensed Australian operators only, so it does not exclude you from Roostino. Gamblers Anonymous Australia runs peer support groups for people who would rather talk with others in recovery. To exclude yourself from our site, use the self-exclusion tool in your account.