Operator and Licence Details

Casolinia Group runs roostinocasino-au.com under Curacao eGaming Licence No. 8048/JAZ2025-047; complaints go to [email protected].

Legal Information for Roostino Casino

Operator Details

Roostino Casino at roostinocasino-au.com is operated by Casolinia Group, registered in Curacao at Kaya Flamboyan 41, Willemstad. The brand launched in 2025 and serves Australian players in AUD. Correspondence to the operator goes to [email protected].

Roostino is not licensed in Australia, and nothing on the site suggests approval by an Australian authority. Whether a player may gamble online from their state or territory is a matter for the player to check, and the operator does not accept responsibility for participation that is unlawful where the player lives.

Third-Party Websites and Sources

Pages of Roostino may mention payment providers, game studios, sports leagues or support organisations. Their names are given for information, and we do not control their sites, availability or statements. A reference to a provider is not an endorsement of a third party, and we are not liable for anything published outside roostinocasino-au.com.

How to Raise a Complaint

Start with live chat, which is open 24 hours a day, or email [email protected] with your registered email, the date of the event and what outcome you expect. We acknowledge written complaints within 24 hours on business days and give a reasoned answer after reviewing the account history. If you disagree with the answer, reply to the same thread and ask for escalation to the compliance team, and if that does not settle it you may refer the matter to the licensing authority named below.

Licence and Regulator

Roostino operates under Curacao eGaming Licence No. 8048/JAZ2025-047, issued to Casolinia Group. This is an offshore authorisation that sets standards for certified fair games, segregated player funds and a working complaints mechanism. The Australian Communications and Media Authority is not our regulator, and the Interactive Gambling Act 2001 does not license the brand.

The text, layout, graphics and code of roostinocasino-au.com belong to Casolinia Group and may not be copied, scraped or republished without written permission. Game titles, logos and artwork belong to their studios, among them Pragmatic Play, Evolution Gaming, Big Time Gaming, Hacksaw Gaming, Play’n GO, Yggdrasil, NetEnt, Microgaming, Novomatic and Gamomat, and appear here under licence from them.

Responsibility for Site Content

Casolinia Group is responsible for the content published on roostinocasino-au.com, including promotions, terms and game information. Figures such as the $20 minimum deposit and the 35x wagering requirement are checked against the promotions page whenever a revision is made. If you find an error, tell us at the address below and we will correct or withdraw the text.

Contact Details

Email [email protected] for legal correspondence, or use the live chat window on any page for account questions. Postal address: Casolinia Group, Kaya Flamboyan 41, Willemstad, Curacao.